Terms and Conditions

1 General Terms and Conditions

89bdcom is an online gaming platform operating under an international license. By accessing this platform, you confirm that you are of legal age and that online gaming is permitted under the laws of your country. 89bdcom reserves the right to update these terms and conditions at its discretion at any time.

• The minimum age to use any 89bdcom service is 18.
• Each individual may create only one account.
• If 89bdcom's terms and conditions are updated, a notice will be posted on the website.
• Users who object to revised terms will be given the option to close their account
• 89bdcom operates in compliance with the applicable laws of Bangladesh.
• Any fraudulent activity will result in immediate account termination.

2 Account Policy

You must provide accurate and truthful information when registering with 89bdcom. Creating an account using false information or someone else's details will result in permanent account closure and possible forfeiture of any balance. Only one account may be operated per device or IP address.

• Your correct name, address, and date of birth are required at registration.
• Multiple accounts per person are prohibited; any violation will result in all accounts being closed.
• Keeping your password secure is entirely your responsibility.
• Identity documents or other supporting documents may be requested for account verification.
• Withdrawals may be put on hold if KYC verification has not been completed.
• Transactions via third-party accounts are strictly prohibited.

3 Deposit & Withdrawal Policy

89bdcom supports multiple payment methods, including mobile banking, e-wallets, and bank transfers. Deposits are generally credited instantly. Withdrawal requests may take up to 24 hours to process, though most are completed much sooner.

• Minimum deposit amounts vary by payment method — see the Deposit page for details.
• Account verification (KYC) is mandatory for withdrawals.
• Withdrawals may only be made to a payment method registered in your own name.
• 89bdcom may request additional verification for suspicious transactions.
• 89bdcom reserves the right to recover any funds incorrectly credited due to a technical error.
• Balance may be frozen if money laundering or fraudulent activity is suspected.

4 Bonus and Promotion Terms

89bdcom offers a variety of bonuses and promotions. Each bonus comes with its own wagering requirements and validity period. It is your responsibility to read the full terms of any promotion before claiming a bonus.

• Only eligible account holders may claim bonuses.
• Each bonus offer may only be used once per account.
• Winnings from a bonus cannot be withdrawn until the wagering requirement has been met.
• 89bdcom reserves the right to modify or cancel any promotion at any time.
• Bonus abuse (bonus arbitrage) will result in cancellation of bonuses and winnings.
• Bonuses will be automatically forfeited upon expiration.

5 Gaming Policy

All games on 89bdcom are run through licensed providers, with outcomes determined by Random Number Generator (RNG) technology. Game results cannot be manipulated in any way. Statistics for all games are displayed transparently.

• The use of bots or automation software during gameplay is strictly prohibited.
• Game results may be voided in the event of a technical error.
• The rules for each game are detailed on that game's individual page.
• In Live Casino, the dealer's decision is final.
• Progressive jackpots are subject to the provider's terms and conditions.
• 89bdcom is not liable if a game is interrupted due to network disconnection.

6 Security & Privacy

89bdcom takes the security of your personal information extremely seriously. We use SSL encryption and advanced data protection technology. Your information is never sold or shared with any third party. To learn more, please visit our Privacy Policy Read more.

• 89bdcom staff will never ask for your account password.
• Report suspicious login or activity to support immediately.
• Enable two-factor authentication (2FA) to keep your account even more secure.
• Avoid logging in using public Wi-Fi.
• Changing personal information requires verification through support.

7 Responsible Gaming

89bdcom is committed to responsible gaming. Gaming is for entertainment only — it should never be treated as a source of income. We encourage players to set personal limits and take breaks whenever needed.

• Contact support to set a deposit limit.
• Use the self-exclusion option to temporarily suspend your account for a specified period.
• If you notice signs of gaming addiction, please seek professional help.
• It is your responsibility to ensure that no one under the age of 18 has access to your account.

To learn more, visit our Responsible Gaming View the page.

8 Account Closure & Suspension

89bdcom reserves the right to close or suspend an account without notice if a player violates these terms and conditions. You may also request account closure at any time by contacting our support team.

• Fraud, cheating, or breach of terms will result in permanent account termination.
• Valid balance in cancelled accounts will be refunded (except in cases of fraud).
• Users who voluntarily close their account will be allowed to withdraw their remaining balance.
• Identity verification is mandatory to reopen a closed account.

9 Dispute Resolution

If you have a dispute, please contact the 89bdcom support team in the first instance. We will review your complaint within 72 hours. 89bdcom's decision is considered final, though we are always committed to ensuring a fair outcome.

• Disputes must be reported in writing to the support email.
• Claims must be submitted within 30 days of the date of the complaint.
• 89bdcom reviews every dispute impartially.
• If both parties cannot agree on a final decision, the matter will be resolved through international arbitration.

10 Policy Changes and Effective Date

89bdcom reserves the right to update these terms and conditions as needed. Any changes take effect from the date they are published on the website. We recommend checking this page regularly. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

• Major changes will be communicated via email or notification.
• Previous versions of the Terms and Conditions will be available in the archive.
• The date of the latest update will always be displayed at the top of the page.